Semicon Summit 2025 - Dubai
Meet the Region’s Biggest Innovators | One Event. One Place. One Platform.
Frequently Asked Questions
Lead times vary by product, manufacturer and order volume. Kindly contact our sales team for specific lead time information.
Yes, we offer partial shipments if needed.
We offer various delivery terms, including EXW, DAP and DDP, depending on the agreement. Kindly confirm the terms when placing your order.
Shipping methods depend on the agreement. We typically use trusted partners like DHL and FedEx for deliveries. If the customer prefers to arrange shipping themselves, they need to provide us with the shipping documents or share their courier account number so we can generate them on their behalf.
Yes, you can track your order by contacting our customer service team or by using the tracking number on the courier’s portal directly.
Yes, we provide certificates of conformity (CoC) and test reports upon customer request.
Yes, we can handle urgent or rush orders on a case-by-case basis. Kindly contact us directly to discuss your specific needs.
Our operations fully conform to ISO 10002 standards, ensuring that all complaints and inquiries are handled promptly and in accordance with best practices.
Returns and replacements are subject to our warranty terms. Please contact support for eligibility and RMA procedures.
There is no minimum amount required to place an order.
In some cases, there might be an MOQ or MPQ on some items. Our sales team will advise if such cases are in effect on your RFQ.
Our main accepted payment method is banking telegraphic transfer. However, cheques can be accepted in some countries. Contact our sales team to know more.
Yes, we offer volume discounts on a case-by-case basis. For more details and a tailored quotation, please contact us at sales@mckinsey-electronics.com. Our team will be happy to assist you.